2019-20 Interprofessional Health Mentors Program Virtual Symposium

The Interprofessional ‘Health Mentors’ (HM) program is a unique educational experience in which teams of 3-4 students from different health disciplines learn together from and with a mentor. Health mentors can be adult patients/clients with a chronic disability or caregivers who provide long-term care to a loved one with a chronic disability. Mentors are experts in their life and help students learn how health care providers can support people with chronic conditions and their caregivers. There are 40 mentors and 130 students in the 2019-20 program.

Due to COVID-19, this year we are holding a Virtual Symposium in which the HM participants are sharing their learning with other UBC students, faculty, and the community electronically through tweets and a variety of digital presentations.

Group Presentations

Group 1 – Living with HIV

Tweet: Living with HIV requires a whole lot of hope and health, but mostly competent, empathetic health professionals. #hopehealthcompetancy


Al (Mentor)

Niknaz, Dentistry

Natalie, Nursing

Rachel, Occupational Therapy


Living with HIV Poster

Group 2 – Patient-centered care requires…

Tweet: Patient-centered care requires treating the patient as a whole person in the context of their own life, values, goals, and beliefs


Alla (Mentor)

Faith, Genetic Counselling

Lina, Nursing

Natalie, Occupational Therapy


Disabilities can be

Group 3 – I have an invisible chronic illness…

Tweet: I have an invisible chronic illness. I look “okay” but I’m in constant pain. How can you help? Ask, listen, learn, observe #patientistheexpert


Ani (Mentor)

Erin, Nursing

Colleen, Occupational Therapy

Li Qing, Medicine

Tom, Physical Therapy


You may not know exactly what it feels like

Group 4 – It’s not wrong with you…

Tweet: It’s not wrong with you; it’s what happened to you. #mentalhealthishealth #personnotlabel #invisibleillness


Anne (Mentor)

Victor, Medicine

Matthew, Occupational Therapy

Ayah, Pharmacy

Alek, Nursing



Group 5 – What we have failed to realize…

Tweet: What we have failed to realize in the hierarchy of our healthcare system is that everyone is just human – and that’s that.


Ashley (Mentor)

Sarah, Occupational Therapy

Vivian, Genetic Counselling

Keiko, Medicine



A Critical Thinking Activity

Group 6 – A person’s relationship with the healthcare system…

Tweet: A person’s relationship with the healthcare system changes over time, the same person may be a professional, advocate, caretaker, patient…


Betty (Mentor)

Ariel, Occupational Therapy

Julia, Genetic Counselling

Winston, Medicine


Health Mentors: Student’s Learning Timeline

Group 7 – Make patient centered care a reality…

Tweet: Make Patient Centered Care a Reality…listen, involve, advocate, educate, communicate, evaluate, & liberate #patientpower


Bruce, Mentor

Heather, Occupational Therapy

Ali, Nursing

Joanne, Dentistry


What We Learned

Group 8 – The Health Mentors Program…

Tweet: The Health Mentors Program was an extremely valuable experience for all of us and allowed us to gain insight into what it means to live with a chronic illness and the importance of patient centered care.


Carla (Mentor)

Natalie, Occupational Therapy

Amy, Genetic Counselling

Grace, Medicine

Elise, Physical Therapy


What We Learned

Group 9 – Health care professionals might be experts…

Tweet: Health care professionals might be experts in their fields, but patients are experts in their lives. Listen, communicate, and work with them, not on them.


Chris (Mentor)

Eire, Occupational Therapy

Melissa, Genetic Counselling

Negar, Dentistry

Ariane, Physical Therapy



Group 10 – Anyone can have a disability…

Tweet: Anyone can have a disability; it is a matter of perspective. You can argue that someone in an environment not created with them in mind is “disabled”. Society has created environments that don’t cater to all members living in that society. This needs to change.


Cindy (Mentor)

Sunny, Occupational Therapy

Courtney, Genetic Counselling

Chantelle, Nursing


Anyone Can Have A Disability

Group 11 – All healthcare professionals have a role…

Tweet: All healthcare professionals have a role in empowering clients to take charge of the decisions made for their health – they are the experts of their own health, after all!


Hilary (Mentor)

Rosemary, Occupational Therapy

Dasom, Medicine

Jody, Dentistry


Health Mentors

Group 12 – Many people with chronic illness…

Tweet: Many people with chronic illness possess incredible resilience- a secret weapon in their lifelong healthcare journey.  As healthcare professionals, we can reinforce and support our patients’ resilience to enhance their care. #chronicillness #healthcare #resilience #teamwork


Eirikur (Mentor)

Aurora, Occupational Therapy

Alesia, Medicine

Miranda, Speech Language Pathology

Lee Anne, Nursing


Building Resilience

Group 13 – Conversation with…

Tweet: Conversation with the healthcare team, as opposed to being told what to do.


Elizabeth (Mentor)

Bethany, Occupational Therapy

Caitlin, Medicine

Shirley, Dentistry

Golzar, Nursing


Conversation With the Healthcare Team

Group 14 – Patient centered care…

Tweet: Patient centered care is a two-way street between health professionals and patients. Let’s create a safe space for patients to communicate openly!


Eve (Mentor)

Eloise, Occupational Therapy

Sarah, Medicine

Julia, Pharmacy


Collaborative Care Team

Group 15 – The complexities of managing a chronic condition…

Tweet: The complexities of managing a chronic condition is like a full-time job; it requires navigating the healthcare system & its power dynamics.


Jodi (Mentor)

Anna, Occupational Therapy

Helia, Medicine

Gina, Pharmacy


It Takes A Village


Group 16 – The Importance of Advocacy…

Tweet: The Importance of Advocacy to Support Effective Patient-Centered Healthcare


Jon (Mentor)

Rachel, Nursing

Sadiq, Medicine

Katie, Occupational Therapy


Advocacy Poster

Group 17 – In our ideal healthcare team…

Tweet: In our ideal healthcare team each profession is not on their own; they all can rely one each other. The patient is always at the center, while us, as the healthcare professionals are contributing to their overall wellness through our own distinct area of expertise.


Jordan (Mentor)

Michele, Occupational Therapy

Emily, Medicine

Lisa, Pharmacy

Valerie, Speech Language Pathology



Our Healthcare Team

Group 18 – Inclusion is about…

Tweet: Inclusion is about personal choice.


Karen (Mentor)

Mark, Medicine

Alison, Occupational Therapy

Binta, Pharmacy

Tse Ning, Physical Therapy



Group 19 – Consider each person has a past…

Tweet: Consider each person has a past, feelings, goals, stories. Give wholesome care that’s not transactional. Collaborate interprofessionally.


Katrina (Mentor)

Vinci, Occupational Therapy

Michael, Medicine

Mariah, Pharmacy

Riley, Nursing


Resonating Quotes from a Caregiver for Dementia

Group 20 – True person-centred care…

Tweet: True person-centred care enhances resilience and improves quality of life for all. #BuildingBridges


Kristie (Mentor)

Jessica, Occupational Therapy

Jordan, Medicine

Natalia, Speech Language Pathology


Holistic Qualities of the Healthcare Partnership

Group 21 – Listen to your patient…

Tweet: Listen to your patient, he is telling you the diagnosis.

– William Osler


Laurette (Mentor)

Anna, Occupational Therapy

Stefanie, Medicine

Justin, Physical Therapy

Lisa, Speech Language Pathology


Listen to your patient

Group 22 – I’m the captain of my own boat…

Tweet: I’m the captain of my own boat, and if you can’t pull in the same direction as me then you can’t be in my boat…we are partners in care.

– Lelainia Lloyd


Lelainia (Mentor)

Fouziah, Occupational Therapy

Sophie, Dentistry


A Walk in our Health Mentor Group Experience

Group 23 – Invisible disabilities…

Tweet: Invisible disabilities are just as disabling as visible ones, with many factors involved.


Lesle (Mentor)

Alicia, Occupational Therapy

Olivia, Medicine

Ivana, Speech Language Pathology


Invisible Disability Word Cloud

Group 24 – We must focus on strengths…

Tweet: We must focus on strengths as much as impairment, the person as a whole as much as their diagnosis, on advocacy just as much as education. Think of how radical our health care system could be if patient connection and support were prioritized just as much as expertise and skill.


Mandy (Mentor)

Chantal, Occupational Therapy

Sina, Medicine

Claire, Speech Language Pathology


Client Centered Care

Group 25 – Individuals, families, and health professionals…

Tweet: Individuals, families, and health professionals form the healthcare team #family-centeredcollaboration.


Marge & Eric (Mentors)

Carmen, Occupational Therapy

Claire, Pharmacy

Peter, Medicine

Connie, Nursing


Growing Through Advocacy

Group 26 – Help with illness…

Tweet: Help with illness. Listen to stories. Bond with people.


Mark (Mentor)

Chloe, Occupational Therapy

Ted, Medicine

Kristen, Physical Therapy


Our Health Mentor’s Experience

Group 27 – #Advocacy

Tweet: #Advocacy


Mike (Mentor)

Helena, Occupational Therapy

ZhaoKai, Medicine

Grace, Physical Therapy



Patient Ideas Care

Group 28 – Holistic treatment…

Tweet: Holistic treatment with effective lifelong interdisciplinary mental health support for physiologically-based chronic conditions like diabetes is essential from the moment of diagnosis.


Mollie (Mentor)

Chihori, Occupational Therapy

Tara, Nursing

Hafsa, Pharmacy


Picture Quotes

Group 29 – Managing hearing loss…

Tweet: Managing hearing loss requires teamwork. The individual is the captain & healthcare professionals are supportive team players.


Nicole (Mentor)

Janice, Occupational Therapy

Rachel, Medicine

Regina, Speech Language Pathology


Managing Hearing Loss

Group 30 – Challenges occur…

Tweet: Challenges occur from having complex health conditions. Your courage, attitude and relationships built will determine your quality of life.


Norine & Sienna (Mentors)

Lisa, Occupational Therapy

Matthew, Medicine

Nooreen, Pharmacy



Group 31 – Share your knowledge…

Tweet: Share your knowledge through information, appreciate differences in communication, and help advocate for your clients


Pam (Mentor)

Zoe, Occupational Therapy

Marelle, Nursing

Lindsey, Physical Therapy


Information, Communication and Advocacy

Group 32 – After stroke…

Tweet: After stroke, it was essential that we challenge my brain systems, immediately.


Rob (Mentor)

Jessica, Occupational Therapy

Ryan, Medicine

Lexa, Speech Language Pathology

Mikaela, Nursing


Rob’s Timeline Aphasia

Group 33 – Not all disabilities are visible…

Tweet: Not all disabilities are visible. Disabilities are a spectrum, can be physical or mental. A person should not be defined by their disability.


Sarah (Mentor)

Susanna, Occupational Therapy

Amy, Pharmacy

Kaitlyn, Speech Language Pathology

Dayna, Nursing


Do Not Believe Every Thing You Think

Group 34 – Envisioning a client centred health care system…

Tweet: Envisioning a client centred health care system that also supports, educates and empowers people in effective self-management.


Sasha (Mentor)

Candace, Occupational Therapy

Mateya, Pharmacy

Emma, Speech Language Pathology



20:20 Vision

Group 35 – Understanding people’s experiences…

Tweet: Understanding people’s experiences is integral to improving #qualityofcare and #clientcentredcare. Our Health Mentor taught us that compassionate, collaborative, and supportive care can have a profound impact on the lives of clients and their caregivers.


Sheila (Mentor)

Christopher, Occupational Therapy

Natalie, Pharmacy

Elisa, Speech Language Pathology


Learning Together, From & With

Group 36 – Curiosity, open-mindedness, reflection…

Tweet: Curiosity, open-mindedness, reflection & transparent communication: these develop trust and mutual respect between clinician and client.


Thom (Mentor)

Jessica, Occupational Therapy

Shayda, Medicine

Geoff, Speech Language Pathology

Kelsey, Nursing



Group 37 – Caregivers carry an enormous…

Tweet: Caregivers carry an enormous and invisible responsibility while caring for others, often providing the communication link between healthcare providers and patients. Healthcare providers need to understand this weight and help to lift it by collaborating and communicating with the patient’s healthcare team.


TJ (Mentor)

Jessica, Occupational Therapy

Tara, Medicine

Emily, Physical Therapy

Shaina, Speech Language Therapy


“What can we do, versus what can I do”

Group 38 – Effective collaboration and communication…

Tweet: Effective collaboration and communication between members of the interdisciplinary healthcare team is the foundation of patient-centered care.


Anne & Renee (Mentors)

Kristen, Occupational Therapy

Erin, Medicine

Gagan, Speech Language Pathology


Complex Regional Pain Syndrome

The Health Mentors program is sad to learn of the passing of mentor Helen Noonan. Helen shared her valuable healthcare experiences with our students and was an essential part of our program for many years, volunteering as both a mentor and a member of our steering committee.

The UBC Interprofessional Health Mentors Program is coordinated by Patient & Community Partnership for Education in the Office of UBC Health and is funded by UBC Health.

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